Customer Engagement Advisory Services with Jesús Hoyos

Independent Analyst for Vendors and Companies

Jesús is an Independent Analyst, Coach, Speaker, Blogger and Influencer in CRM, Marketing, Customer Engagement and Social Media, with expertise in the Latin American market and integrating marketing technologies with customer engagement.

Partner and co-founder of Solvis Consulting, Jesús Hoyos has over 22 years of experience providing leadership in the execution of Customer Relationship Management initiatives. Throughout his career he has assisted clients, vendors, and team members with business processes, requirements, project management, quality assurance, business cases and best practices.

Before founding Solvis, he was the Regional Domain Partner for Customer Management Solutions in Latin America for Cambridge Technology Partners. At Solvis, he has worked with high profile international companies in Canada, United States, Spain, South Africa, and Latin America executing CRM strategies and implementing many software packages. Jesus is also a co-founder of the Social Media Club Mexico City. Jesus was also a Primary judge at CRMIdol, a world-wide CRM contest for small and medium-sized CRM vendors.

Specialties: Martech, Marketing Automation, Marketing Cloud, Social Media, CRM, Customer Engagement, including Strategies and implementation of CRM ecosystems.
Always traveling in Latin America or somewhere in any CRM event.
Iowa State alumnus.
Boricua en la Luna.
Active on Twitter.

About Me

Services

Advisory

Latin American Market and CRM Consulting - Customer Engagement Ecosystems - Software Selection - Technology Frameworks - Strategy Consulting - Industry & Product Research - Pricing and Contract Consulting.

Lab

Proof of Concepts and Demonstrations: CRM, Martech, Customer Experience, BI, and new technologies in the market, including integrations between CRM and Martech solutions.

Independent Analyst

Lectures, Webinars, Videos, Podcasts, White papers, Consulting, Research and Consulting for CRM and Martech vendors. Specific experience and know-how in Latin America and Customer Engagement ecosystems.

We advise SaaS vendors to get established in Latin America. Using our market entry methodology, we’ll equip you and your organization with a plan to succeed. We offer strategic consulting and brand awareness analysis.

“Companies need to close the gap between the strategy and the technology. A balance is needed between the speed of how the technology evolves vs the constant change of your strategy. Most of the time the technology is ahead of the strategy.”

— Jesús Hoyos